1. MISSION AND BACKGROUND OF CHRISTIAN CONCILIATION SERVICE

2. BASIC ASSUMPTIONS, CORE ISSUES, RELATED TOPICS

3. BIBLICAL BASIS OF RECONCILIATION

4. THE NECESSITY AND POWER OF FORGIVENESS

5. ESSENTIALS OF GOOD COMMUNICATION

6. LISTENING SKILLS FOR MEDIATORS

7. CONFRONTATION SKILLS FOR MEDIATORS

8. PURPOSE AND APPROACH OF RECONCILIATION PANELS

9. PREPARING PARTIES FOR RECONCILIATION

10. THE RECONCILIATION PROCESS

• A. The Preparation Stage

• B. The Introduction Stage

• C. The Story-Telling Stage

• D. The Problem-Solving and Decision-Making Stage

11. RESOURCES FOR PEACEMAKERS

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Revised: February 26, 2008.